Customer Interview: SAFe Improves Predictability and Team Collaboration at Nokia Software
Dean Leffingwell sits down with Juha Rossi and Johanna Reunanen to talk about leading an agile transformation inside one of the world’s most recognizable technology brands. In this candid interview, they share the story behind Nokia Software’s SAFe transformation, and what it’s like implementing and practicing SAFe in such a large and complex organization. They also describe the agility challenges of aligning 40+ ARTs and many solution trains, and how agile practices bring improvements in productivity, customer experience, and quality.
Presented at the Global SAFe Summit, October, 2020
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Customer Story – NTT DATA: Japanese Payment Services Leader Transforms Organizational Culture and Improves Business Agility with SAFe
NTT DATA brings the first Japanese customer story to the SAFe Summit audience. Headquartered in Tokyo and operating in more than 50 countries as a top 10 global IT services provider, NTT Data turned to SAFe to improve its ability to respond to market demands and stay ahead of a growing number of competitors. In his presentation, Product Manager Takenori Osada describes the difficulty of introducing Agile in Japan, how their culture transformed, and how they applied SAFe in their Payments Services Division and were able to see significant improvements in employee Net Promoter Scores, time-to-market, productivity, and quality.
SAFe is essential for us to be able to compete in the payment market. This resulted in an investment cost advantage.” —Director (Business owner)
Presented at the Global SAFe Summit, October, 2020.
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Next: Aegon Asset Management Customer Story
Customer Story – Allianz: AGCS’ SAFe Journey To Become a Data Driven Enterprise
After multiple mergers, our data systems were disjointed. To add to this, the newest International Financial Reporting Standard (IFRS17) is set to go into effect in January 2023, making data management crucial from a regulatory perspective. We implemented the latest version of SAPHANA, a database management system in partnership with Accenture. This brought our data together under a centralized solution while offering near real-time data processing and better reporting and analytics.
SAFe provided the structure we needed to scale Agile in a complex SAP and non-SAP landscape. SAFe allowed us to organize around value and grow seamless integrated cross-functional teams aligned with the company’s long-term strategy. At Allianz Global Corporate our SAP DevSecOps automation pipeline helped to reach SAP Delivery Agility which paved the way to build the capabilities needed to reach SAP Business Agility. SAFe addressed the complexities and gave us the framework for building portfolios, roles, and jobs to achieve our goals for customer centricity, speed, and quality. DevSecOps is a mindset, an enterprise-wide culture and practice. We will showcase how Allianz Global Corporate applied the five core concepts of DevSecOps and Release on Demand across the five core concepts and become a Data-Driven Enterprise.
Presented at the Global SAFe Summit, October, 2020.
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Next: TV Globo Customer Story
To accelerate their digital transformation and remain competitive in a fast-changing market, Brazil’s largest TV network turned to SAFe. With 12,000 employees serving 100 million viewers in 130 countries, the media giant offers a full lineup of content: news, sports, entertainment, soap operas, reality shows, and more.
As they worked to overcome a complex software legacy, speed up innovation, and create new ways of working, the challenge has been enormous, but the effort has paid off. Today, TV Globo has established a common way of working for the business and technology areas that embraces a value-driven approach and empowers and engages teams around a common purpose. This has enabled the organization to integrate a portfolio view into decisions for evaluating competing initiatives and aligning them with enterprise priorities.
The results have been dramatic:
- 20% cost reduction
- 24% improvement in employee engagement
- 86% improvement in customer satisfaction
View the video for the full story and see how deeply engaged TV Globo’s employees are in this company-wide transformation using SAFe. It is narrated in Portuguese with English translations.
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Teams at Travelport benefit from practicing SAFe’s main event, PI Planning
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Travelport’s winning recipe for PI Planning across India, the UK, and US
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Next: Lockheed Martin Customer Story
Lockheed Flying the F-16 into the Future with SAFe: Evolving the Falcon Factory
Presented at the 2019 Global SAFe Summit, San Diego Oct. 2, 2019, The F-16 Fighting Falcon is the world’s most successful, combat-proven multirole fighter with approximately 3,000 operational F-16s in service today in 25 countries. In 2014, new production orders were drying out, and the F-16 production line was in danger of shutting down. Our solution to that problem was the adoption of SAFe to streamline the F-16 Product Development and Engineering in 2015. We overcame a lot of challenges along the way, and made rapid progress initially, but have plateaued. That should come as no surprise though. Our limited SAFe implementation showed us limited results. But we are turning this ship around! This year we have really taken stock of our Agile Transformation and implemented several ground-breaking initiatives that are changing our landscape. Lockheed has now started a new F-16 production facility in Greenville, South Carolina that is producing F-16s expected to operate to 2070 and beyond!
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Next: Bosch/ETAS Customer Story
Presented at 2019 Global SAFe Summit, San Diego Oct. 2, 2019
For over 130 years the name “Bosch” has been associated with forward-looking technology and trailblazing inventions that have made history. Bosch does business all over the world and is active in the most wide-ranging sectors. In particular, BOSCH is the largest supplier for the global automotive industry.
Dr Volkmar Denner, CEO of Bosch; “For Bosch agility is crucial, it allows us to adjust to the increasing speed of change around us. Agility allows us to remain in a position as an innovation leader.”
This video tells the story of how an enterprise of more than 70,000 knowledge workers and traditionally independent business areas have faced the challenge of an agile transformation and started an alignment to common a strategy for mobility solutions and the SAFe journey. It provides a deep dive into one of Bosch`s Business Units, ETAS, and shows what was already achieved by introducing the SAFe and focusing on current activities in Lean Portfolio Management and how the company organizational structure is being adopted as a consequence of the SAFe transformation.
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Next: PepsiCo Customer Story
Presented at 2019 Global SAFe Summit, San Diego Oct. 2, 2019
How do the User Design (UX) principles of Simple, Human and Connected guide an ART to interpret and incorporate user-centric design (UCD)? What is the ideal operating model for UX design that includes discovery, design and delivery tracks? This talk will provide an overview of the hypotheses applied to deliver user-centric design within the Scaled Agile Framework® at PepsiCo.
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Next: Anthem Customer Story
Anthem Agile Transformation Journey
Anthem chose to apply the Scaled Agile Framework incrementally, rather than a big bang rollout. Approaching the problem from both top-down and bottom-up, the SAFe transformation for the enterprise concentrated on one vertical slice at a time working with both Business and IT leaders in an area to enable Lean-Agile practices and provide hands-on coaching and education to drive the adoption of the Agile mindset.
They chose to apply the Scaled Agile Framework incrementally, rather than a big bang rollout. Approaching the problem from both top-down and bottoms-up, the transformation for the enterprise concentrated on one vertical slice at a time working with both Business and IT leaders in an area to enable Lean Agile practices and provide hands-on coaching and education to drive the adoption of the Agile mindset.
They worked closely with their partners to go beyond just the mechanics of training and coaching with a focus on sustaining the change and moving towards true enterprise business agility.
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Next: Easterseals Customer Story
