A closer look at a successful transformation journey
“Ultimately it’s not about the SAFe framework. It’s about people. It’s about engagement. It’s about satisfying our customer that is ultimately what matters.”
— Hao Li, iSPCT, Allianz
Industry:
Insurance, Financial Services
Quick Facts:
- With 159,000 employees worldwide, the Allianz Group serves more than 122 million customers (private and corporate) in 30+ countries
- The BMP is organized around value streams in four business areas, with more than 95+ assets in its portfolio targeting over 66% of Allianz Group Property and Casualty Gross Written Premium
Key Takeaways:
Implementing SAFe allowed Allianz BMP to build trust, address five problem areas and find answers to:
- Make data quality and measurement practices more consistent and transparent
- Increase team delivery and predictability by addressing excessive work in progress
- Improve alignment and address conflicting priorities across product segments, markets, operating entities, and stakeholder needs
- Improve ownership and engagement to ensure clear connectivity between objectives and individual efforts
- Decrease resistance to change with better change management structure
Overview
The Allianz Group is one of the world’s leading insurers and asset managers. Allianz is the world’s #1 insurance brand, ranking among the top 30 global brands according to Interbrand 20241.
Within Allianz, the Business Master Platform (BMP) represents one of the largest transformation programs in the company’s history. The BMP aims to simplify and scale products and processes across the property and casualty business units. The platform involves multi-year transformation initiatives that bring business and IT together to harmonize products and processes across 30 countries.
“Having data and tools in place of course requires that people are able to use them, use them in the right way effectively… Data is the driver of transparency. And transparency is fostering alignment, and alignment at the end of the day stimulates the clarity, and trust is built through clarity”
— Lucia Krajcovic, Head of Business Master Platform (BMP) Management, Allianz SE
1 Allianz | Allianz is the world’s #1 insurance brand
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