Without internal alignment on a clear definition of value, how can an organization quickly respond to changing customer demands? In this episode, Shawn Lowe, business agility advisor at Accenture│SolutionsIQ, joins us to discuss how to bring clarity to what value is, as well as its effect on customer satisfaction and achieving business agility. Shawn also shares his experiences and advice for leaders on spotting and addressing anti-patterns when there’s misalignment on value. Plus, he shares four questions organizations should ask to determine how useful their products are to customers.
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Without internal alignment on a clear definition of value, how can an organization quickly respond to changing customer demands? In this episode, Shawn Lowe, business agility advisor at Accenture│SolutionsIQ, joins us to discuss how to bring clarity to what value is, as well as its effect on customer satisfaction and achieving business agility. Shawn also shares his experiences and advice for leaders on spotting and addressing anti-patterns when there’s misalignment on value. Plus, he shares four questions organizations should ask to determine how useful their products are to customers.
Hosted by: Melissa Reeve
Melissa Reeve is the Vice President of Marketing at Scaled Agile, Inc. In this role, Melissa guides the marketing team, helping people better understand Scaled Agile, the Scaled Agile Framework (SAFe) and its mission.
Guest: Shawn Lowe
With 15 years of experience as a Lean-Agile leader and coach, Shawn specializes in local and corporate value streams. He draws on his expertise as a former product manager and product owner in large enterprise development to connect with non-technical and technical teams and leaders to solve simple and complex issues in a broader business context.
